Privacy Policy
At Walko Shoes, accessible from https://walko-shoes.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Walko Shoes and how we use it, in compliance with the General Data Protection Regulation (GDPR). 1. Data Controller For the purpose of the GDPR, the Data Controller for this website is: Walko Shoes Email: walko.walkoshoes@gmail.com Address: Warszawa, Al. Jerozolimskie 85 lok. 21 2. Legal Basis for Processing We process your personal data based on the following legal grounds: Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., newsletter). Contract: The processing is necessary for a contract we have with you (e.g., to deliver your shoes). Legal obligation: The processing is necessary for us to comply with the law (e.g., tax records). Legitimate interests: The processing is necessary for our legitimate interests, such as marketing and improving our services, provided they do not override your rights. 3. Personal Data We Collect Identity Data: Name, surname. Contact Data: Email address, phone number, shipping and billing address. Financial Data: Payment card details (processed securely via encrypted third-party providers). Technical Data: IP address, browser type, device info, and cookies. 4. How We Use Your Data To process and deliver your orders. To manage your account and provide customer support. To send promotional emails (only with your explicit consent). To improve our website and prevent fraud. 5. Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with legal/accounting requirements. 6. Your Data Protection Rights (GDPR) Under the GDPR, you have the following rights: The right to access – You can request copies of your personal data. The right to rectification – You can request that we correct any information you believe is inaccurate. The right to erasure (“Right to be forgotten”) – You can request that we erase your personal data under certain conditions. The right to restrict processing – You can request that we restrict the processing of your personal data. The right to data portability – You can request that we transfer the data we have collected to another organization. The right to object – You can object to our processing of your personal data (e.g., for direct marketing). 7. Third-Party Service Providers We may share your data with trusted partners: Shipping providers: (e.g., DHL, UPS, DPD) to deliver your order. Payment processors: (e.g., Stripe, PayPal) to process payments securely. Analytics: (e.g., Google Analytics) to monitor website usage. All our partners are required to respect the security of your personal data and treat it in accordance with the law. 8. Cookies Walko Shoes uses 'cookies' to enhance user experience. You can choose to disable cookies through your individual browser options. 9. International Data Transfers If we transfer your data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place. 10. Contact Us If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at: Email: walko.walkoshoes@gmail.com